Capture Every Opportunity on the Water
Voice Genies designed for the unique seasonality and needs of the marine industry
Free to start · No card required
Your customers need support in many different ways. Help Genie covers them all.
It just handles it.
Talk to it. Out loud.
Ask it something awkward. It answers in about two seconds, in your voice, from what your business actually knows. No hold music, no menu tree, no "your call is important to us".
- Answers 50 callers at once, all with the same answers.
- Trained on your manuals, pricing, hours and stock.
- Hands over to a human the moment it should.
"Which wire goes to the blue terminal?"
Blue takes the neutral. Brown to live, green and yellow to earth. Page 12 of the install guide.
Answered in 1.8 seconds
Or type, if you would rather.
Same genie, same conversation, same knowledge. Not a second product, not a second knowledge base, not a second bill. It meets people however they turn up.
- Switch from voice mid-conversation. It keeps the thread.
- Reads back links, part numbers and steps you can copy.
- Same answers as the phone line, because it is the same genie.
Your number. Anywhere.
Bring the number you already advertise, or take a new local one in the US, Canada, the UK, Australia or New Zealand, answered from the first ring.
The New Zealand line is live right now. Ring it and it picks up.
Would rather we rang you?
Some people do not want to type, and do not want to wait on hold. Leave a number and we ring you back, at a time that suits, about your business and what a genie would do in it.
- No queue, no hold, no form that goes nowhere.
- A real conversation about your setup, not a script.
- Or ring us first on +64 9 886 4856.
Point your phone at that.
The same genie opens in your hand. That is exactly what your customer does when they scan the sticker on the machine, the warranty card, or the back of the door. No app, no signup, no manual.
- Print it on anything you ship.
- Update the answers once. Every sticker in the field is current.
- The code never changes, so old print stays good.
One line, on your site.
Drop this in and the genie is on every page, branded to your site, answering before a visitor thinks about leaving. It is the live-chat widget you already pay monthly for, except nobody has to be at a desk.
<script
src="https://helpgenie.ai/widget.js"
data-genie="your-genie"
defer
></script> Every genie, in your pocket.
The app puts every genie you have built on your phone. Check what was asked overnight, listen back to a call, invite the team, hand access to anyone. Your customers can carry it too.
- See every conversation as it happens.
- Invite your team, share access with anyone.
- On iPhone and Android today.
Ask us anything. By email.
Type a real question, leave your address, and we will email you back. This is the same inbox your customers would be writing to, doing the same job.
- Reads, classifies and prioritises every email that arrives.
- Drafts the reply your team sends with one click.
- Nothing sits unanswered overnight.
Your manuals, but talkable.
Drop in the install guide, the spec sheet, the price list, the SOP, the FAQ nobody reads. The genie reads all of it and answers from it, so nobody has to go hunting through page 40 again.
- PDFs, docs, spreadsheets, your website, all of it.
- Unlimited knowledge base on every plan.
- Change the source once and every channel is current.
A support page of your own.
Every genie gets its own hosted page, live on the web from the day you build it. Put it on your invoices, your packaging, your email footer, your Google listing. It is a whole support site without a support site.
Nothing to host, nothing to maintain, nothing to redeploy when an answer changes.
See a live oneOne genie answers every call, chat, and message
Trained once on what your business knows, then it picks up on every channel and takes action in your systems.
Trained on everything you know
One genie
Trained on what your business knows. One source of truth.
Answering on every channel
And taking action in your systems
What your marine genie does
Three jobs, handled the moment a customer reaches out.
Seasonal Lead Capture
Maximize lead capture during peak boating season and off-season inquiries
Sea Trial Requests
Take on-water demonstration requests with the boat, dates and contact details for your team to confirm
Marine Service Requests
Take service requests for maintenance, repairs, and seasonal work
24/7 Marina Inquiry Support
While your boats are docked for the night, your genie is taking sea trial requests, capturing leads, and lining up service requests for the season ahead.
Always Capturing
Common inquiries can be handled for boat show leads, website calls, and after-hours prospects.
Always Capturing
Sea trial, service, and slip requests captured 24/7.
Always Selling
Qualified leads with budget, specs, and timeline — ready for your sales team.
Want the detail?
Everything Help Genie does for marine
The challenges, the full application list, integrations, and FAQs — for when you want to dig in.
Challenges You Face
These are the problems your customers deal with every day — and what Help Genie solves.
Extreme Seasonality
High ImpactPeak season creates overwhelming demand while off-season requires nurturing leads
Complex Service Scheduling
High ImpactMarine service involves weather, tides, haul-outs, and specialized technicians
High-Value Customer Expectations
Boat buyers expect premium service and prompt attention
After-Hours Inquiries
High ImpactCustomers often research and reach out during evenings and weekends
How Help Genie Solves It
From challenge to resolution — see exactly how Help Genie transforms your operations.
Peak season call overflow
Deploy Voice genie to handle routine inquiries and booking requests
Integrate with phone system, configure for boat-specific conversations
Off-season lead nurturing
Boat show and off-season enquiries answered and captured 24/7
Put your genie on boat show QR codes, your website and your phone line so every winterization, spring prep and boat show enquiry is captured
Service scheduling complexity
Service requests captured with the boat, the job and the preferred dates
Load your service menu, seasonal rules and lead times into the genie's knowledge
One genie runs the whole yard
A marina, boat dealer, or marine service yard runs the same five call workflows. A voice AI genie answers every call 24/7, captures vessel details, takes the service request, and hands off to your team when it should.
Trained on everything you know
One genie
Trained on what your business knows. One source of truth.
Answering on every channel
And taking action in your systems
Get the Marine voice AI playbook
The five yard workflows, the vessel intake checklist, and the copy-this Genie brief. One email.
No spam. Just the playbook and the occasional voice AI tip. Unsubscribe anytime.
Applications
How businesses use Help Genie across departments
Seasonal Lead Capture
Maximize lead capture during peak boating season and off-season inquiries
- Capture leads during busy season
- Capture off-season dreamers
- Qualify buyers vs. browsers
- Lead details emailed to your team
Sea Trial Requests
Take on-water demonstration requests with the boat, dates and contact details for your team to confirm
- Preferred and backup dates captured
- Captain and vessel requests passed to your team
- Every request emailed to your team
- Less phone tag
Marine Service Requests
Take service requests for maintenance, repairs, and seasonal work
- Winterization/spring commissioning requests
- Routine maintenance requests
- Haul-out requests captured
- Urgent repairs flagged for your team
Slip & Storage Management
Take marina slip reservation requests and storage inquiries
- 24/7 availability inquiries
- Transient slip requests
- Seasonal storage requests
- Waitlist management
Parts & Accessories Inquiries
Answer questions about marine parts, accessories, and equipment availability
- Parts availability checks from connected systems
- Accessory recommendations
- Compatibility verification
- Order placement assistance
Financing & Insurance Support
Guide customers through boat financing options and insurance inquiries
- Pre-qualification assistance
- Payment calculator guidance
- Insurance quote requests
- Documentation collection
What Your Genie Can Do
Seasonal Lead Capture
Peak season floods your phone lines. Your Genie can capture boat show follow-ups, website inquiries, and walk-in callback requests day or night.
Sea Trial & Showroom Visits
Let customers request sea trials and showroom visits on their schedule. Your genie captures the dates and details and sends them to your team to confirm.
Service & Winterization
Capture winterization, spring commissioning, and routine maintenance requests around the clock, ready for your team to book.
Slip & Storage Requests
Transient boaters and seasonal renters can ask about slips and request a booking without phone tag.
Connect Anything via Our API
One REST API for your own systems and an embeddable widget for any site. Your logic, our conversation engine.
One REST API
Manage genies, knowledge and leads from your own code with an API key.
Leads, Ready to Use
Every conversation becomes a lead with the transcript, a summary and the contact details, and your team gets an email.
Embed Anywhere
Drop a genie widget into any website, app, or kiosk with a single script tag or iframe.
AI agent compatible
Our API is designed to work with the latest AI coding tools and agent frameworks. Build, extend, and automate Help Genie with the tools you already use.
Get your API key and start building in minutes
See What a Voice Genie Can Do
Tap any genie to try a live voice demo — or build your own in one click. Every genie is fully customisable to your business, your voice, and your workflow.
Voice Genies designed for the unique seasonality and needs of the marine industry
Common Questions
01Does the genie understand marine terminology?
Yes, Help Genie is trained on marine industry terminology including boat types, engine specifications, marina operations, and seasonal service needs. It can discuss everything from outboard maintenance to slip dimensions.
02How does it handle weather-dependent scheduling?
The genie can look up the public weather forecast and explain your weather rules for sea trials and service work, then capture the customer's preferred and backup dates so your team can confirm.
03Can it manage seasonal service campaigns?
Help Genie handles the inbound side of a seasonal campaign: it answers winterization, spring commissioning, and maintenance questions and captures every request so your team can book it.
04Can I customize how my Genie speaks and acts?
Absolutely. Choose from dozens of natural-sounding voices, set the tone — professional, friendly, or somewhere in between — define personality traits that match your brand, and customize greetings and conversation style.
05How do I add knowledge and keep it updated?
Upload PDFs, docs, or paste text directly — your Genie learns your business instantly. Update anytime and changes apply immediately. No technical skills required.
06How do I access my lead information?
Every conversation shows up in your dashboard as a lead, with the transcript, a summary and the contact details. Your team can get an email for every conversation, a daily or weekly digest, or only the ones that need a person.
07Can I transfer calls to a human?
Yes. When a caller asks for a person, your genie transfers them to the staff number you choose. The summary and transcript follow by email.
08Can I use my existing business phone number?
Yes. Your customers call the same number they always have. Forward it to your genie or move it across to Help Genie, so there is no need to change your business cards or website.
09Can I create a new phone number?
Yes. Pick a local number in the US, Canada, the UK, Australia or New Zealand. Most numbers are live in minutes, which suits new campaigns or locations.
10Can I be more present for my customers?
Absolutely. Generate QR codes that connect straight to your Genie, create stickers for storefronts, vehicles, or handouts, embed links in emails and signatures, and place your Genie anywhere your customers might need help.
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