Capture More Listing Leads
Voice genies that capture inquiries, take showing requests, and qualify buyers 24/7
Free to start · No card required
Your customers need support in many different ways. Help Genie covers them all.
It just handles it.
Talk to it. Out loud.
Ask it something awkward. It answers in about two seconds, in your voice, from what your business actually knows. No hold music, no menu tree, no "your call is important to us".
- Answers 50 callers at once, all with the same answers.
- Trained on your manuals, pricing, hours and stock.
- Hands over to a human the moment it should.
"Which wire goes to the blue terminal?"
Blue takes the neutral. Brown to live, green and yellow to earth. Page 12 of the install guide.
Answered in 1.8 seconds
Or type, if you would rather.
Same genie, same conversation, same knowledge. Not a second product, not a second knowledge base, not a second bill. It meets people however they turn up.
- Switch from voice mid-conversation. It keeps the thread.
- Reads back links, part numbers and steps you can copy.
- Same answers as the phone line, because it is the same genie.
Your number. Anywhere.
Bring the number you already advertise, or take a new local one in the US, Canada, the UK, Australia or New Zealand, answered from the first ring.
The New Zealand line is live right now. Ring it and it picks up.
Would rather we rang you?
Some people do not want to type, and do not want to wait on hold. Leave a number and we ring you back, at a time that suits, about your business and what a genie would do in it.
- No queue, no hold, no form that goes nowhere.
- A real conversation about your setup, not a script.
- Or ring us first on +64 9 886 4856.
Point your phone at that.
The same genie opens in your hand. That is exactly what your customer does when they scan the sticker on the machine, the warranty card, or the back of the door. No app, no signup, no manual.
- Print it on anything you ship.
- Update the answers once. Every sticker in the field is current.
- The code never changes, so old print stays good.
One line, on your site.
Drop this in and the genie is on every page, branded to your site, answering before a visitor thinks about leaving. It is the live-chat widget you already pay monthly for, except nobody has to be at a desk.
<script
src="https://helpgenie.ai/widget.js"
data-genie="your-genie"
defer
></script> Every genie, in your pocket.
The app puts every genie you have built on your phone. Check what was asked overnight, listen back to a call, invite the team, hand access to anyone. Your customers can carry it too.
- See every conversation as it happens.
- Invite your team, share access with anyone.
- On iPhone and Android today.
Ask us anything. By email.
Type a real question, leave your address, and we will email you back. This is the same inbox your customers would be writing to, doing the same job.
- Reads, classifies and prioritises every email that arrives.
- Drafts the reply your team sends with one click.
- Nothing sits unanswered overnight.
Your manuals, but talkable.
Drop in the install guide, the spec sheet, the price list, the SOP, the FAQ nobody reads. The genie reads all of it and answers from it, so nobody has to go hunting through page 40 again.
- PDFs, docs, spreadsheets, your website, all of it.
- Unlimited knowledge base on every plan.
- Change the source once and every channel is current.
A support page of your own.
Every genie gets its own hosted page, live on the web from the day you build it. Put it on your invoices, your packaging, your email footer, your Google listing. It is a whole support site without a support site.
Nothing to host, nothing to maintain, nothing to redeploy when an answer changes.
See a live oneOne genie answers every call, chat, and message
Trained once on what your business knows, then it picks up on every channel and takes action in your systems.
Trained on everything you know
One genie
Trained on what your business knows. One source of truth.
Answering on every channel
And taking action in your systems
What your real estate genie does
Three jobs, handled the moment a customer reaches out.
Listing Inquiry Capture
Capture property inquiries day or night with caller information and property interest
Showing Requests
Take property viewing requests with the buyer's preferred times, emailed to the agent to confirm
Buyer Qualification
Pre-qualify buyers with key questions about budget, timeline, financing, and preferences
The First Agent to Respond Wins
At 10 PM when a buyer asks about a listing, at 7 AM when a seller wants a market update, or during your busiest showing day, your Genie can capture details and support configured next steps.
Always Capturing
Listing inquiries and buyer contact details can be captured 24/7 while the Genie is active.
Always Qualifying
Budget, timeline, pre-approval — only qualified leads reach your phone.
Always Closing
Showing requests captured and leads in your inbox, deals moving forward around the clock.
Want the detail?
Everything Help Genie does for real estate
The challenges, the full application list, integrations, and FAQs — for when you want to dig in.
Challenges You Face
These are the problems your customers deal with every day — and what Help Genie solves.
Missed Listing Inquiries
High ImpactBuyers call about properties at all hours — evenings, weekends, and during showings when agents can't answer
Showing Coordination Overload
High ImpactScheduling, rescheduling, and confirming property showings consumes hours of agent time daily
Unqualified Lead Follow-Up
High ImpactAgents waste time on leads that aren't pre-approved, aren't serious, or don't match available inventory
After-Hours Availability Gap
High ImpactMost property searches happen evenings and weekends — exactly when agents are unavailable
How Help Genie Solves It
From challenge to resolution — see exactly how Help Genie transforms your operations.
Missed listing inquiries during showings and after hours
24/7 Voice Genie that captures listing inquiries with property details and caller information
Deploy as primary after-hours line and overflow during showings
Time-consuming showing coordination
Showing requests captured 24/7 and sent to the agent to confirm
Voice genie takes the property, preferred times and contact details, and emails the request to the agent
Wasted time on unqualified leads
Voice Genie pre-qualifies inquiries with configured budget, timeline, and financing questions
Intelligent qualification flow that prioritizes hot leads and flags pre-approved buyers
One genie runs every buyer enquiry
A real estate agency or property management firm runs the same five call workflows. A voice AI genie answers every call 24/7, qualifies buyers, takes showing requests, and hands off to an agent when it should.
Trained on everything you know
One genie
Trained on what your business knows. One source of truth.
Answering on every channel
And taking action in your systems
Get the Real Estate voice AI playbook
The five buyer workflows, the lead qualification checklist, and the copy-this Genie brief. One email.
No spam. Just the playbook and the occasional voice AI tip. Unsubscribe anytime.
Applications
How businesses use Help Genie across departments
Listing Inquiry Capture
Capture property inquiries day or night with caller information and property interest
- 24/7 listing inquiry capture
- Property-specific details provided
- Caller contact info collected
- Configurable agent notifications
Showing Requests
Take property viewing requests with the buyer's preferred times, emailed to the agent to confirm
- Preferred times captured
- Every request emailed to the agent
- Reschedule and cancel requests passed on
- Multi-property tour requests
Buyer Qualification
Pre-qualify buyers with key questions about budget, timeline, financing, and preferences
- Budget and timeline screening
- Pre-approval status check
- Property preference capture
- Hot lead prioritization
Property Management Support
Handle tenant inquiries, maintenance requests, and property updates around the clock
- Maintenance request intake
- Tenant inquiry handling
- Emergency escalation
- Lease renewal questions answered
Open House Support
Answer pre and post open house questions, capture visitor interest, and pass every visitor to your team for follow-up
- Open house details on demand
- Post-visit follow-up capture
- Visitor interest tracking
- Neighborhood information
Market Updates & CMA
Provide market data, comparable sales, and pricing information to buyers and sellers
- Neighborhood market trends
- Comparable sales information
- Days on market data
- Pricing guidance
What Your Genie Can Do
Listing Lead Capture
Buyers call about listings at 9 PM, during open houses, and while you're at closings. Your Genie captures inquiry details and contact information.
Showing Requests
Reduce phone tag. Your genie takes the property, the buyer's preferred times and contact details, and sends the showing request to your agent.
Buyer Qualification
Your Genie asks the right questions — budget, timeline, pre-approval, preferences — so you only spend time with serious, qualified buyers.
Property Management
Tenants need help at all hours. Your Genie handles maintenance requests, answers lease questions, and escalates emergencies — keeping tenants happy and your phone quiet.
Connect Anything via Our API
One REST API for your own systems and an embeddable widget for any site. Your logic, our conversation engine.
One REST API
Manage genies, knowledge and leads from your own code with an API key.
Leads, Ready to Use
Every conversation becomes a lead with the transcript, a summary and the contact details, and your team gets an email.
Embed Anywhere
Drop a genie widget into any website, app, or kiosk with a single script tag or iframe.
AI agent compatible
Our API is designed to work with the latest AI coding tools and agent frameworks. Build, extend, and automate Help Genie with the tools you already use.
Get your API key and start building in minutes
See What a Voice Genie Can Do
Tap any genie to try a live voice demo — or build your own in one click. Every genie is fully customisable to your business, your voice, and your workflow.
Voice genies that capture inquiries, take showing requests, and qualify buyers 24/7
Common Questions
01Can the Genie answer questions about specific listings?
Yes. You can upload listing details to the knowledge base so the Genie can provide configured property information such as bedrooms, bathrooms, price, square footage, and features.
02Does it integrate with my MLS or CRM?
Not as a live connection today. Every conversation becomes a lead with the transcript, a summary, the qualification details and the contact, and your team gets an email. A developer API (hg_live_ keys) is there for your own systems.
03Can buyers schedule showings directly through the Genie?
Buyers can request a showing any time. The genie takes the property, their preferred times and contact details, and emails the request to you to confirm with the buyer. Reschedule and cancel requests come through the same way.
04Can I customize how my Genie speaks and acts?
Absolutely. Choose from dozens of natural-sounding voices, set the tone — professional, friendly, or somewhere in between — define personality traits that match your brand, and customize greetings and conversation style.
05How do I add knowledge and keep it updated?
Upload PDFs, docs, or paste text directly — your Genie learns your business instantly. Update anytime and changes apply immediately. No technical skills required.
06How do I access my lead information?
Every conversation shows up in your dashboard as a lead, with the transcript, a summary and the contact details. Your team can get an email for every conversation, a daily or weekly digest, or only the ones that need a person.
07Can I transfer calls to a human?
Yes. When a caller asks for a person, your genie transfers them to the staff number you choose. The summary and transcript follow by email.
08Can I use my existing business phone number?
Yes. Your customers call the same number they always have. Forward it to your genie or move it across to Help Genie, so there is no need to change your business cards or website.
09Can I create a new phone number?
Yes. Pick a local number in the US, Canada, the UK, Australia or New Zealand. Most numbers are live in minutes, which suits new campaigns or locations.
10Can I be more present for my customers?
Absolutely. Generate QR codes that connect straight to your Genie, create stickers for storefronts, vehicles, or handouts, embed links in emails and signatures, and place your Genie anywhere your customers might need help.
Related Resources
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AI Showing Scheduling for Real Estate Agents
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